Terms & Conditions
Last Updated: August 23, 2026
Welcome to the website of the Troubadour (“Troubadour,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of troubadour.com (the “Website”) and any services, content, features, or functionality made available through the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
USE OF THE WEBSITE
You may use the Website for lawful, personal, and non-commercial purposes. You agree not to:
- Use the Website in violation of any applicable law or regulation;
- Interfere with or disrupt the operation or security of the Website;
- Attempt to gain unauthorized access to the Website or its systems;
- Use automated tools to scrape, copy, or collect information from the Website without our permission; or
- Reproduce, distribute, modify, or exploit Website content except as permitted by these Terms or with our prior written consent.
EVENT INFORMATION
We strive to keep event information accurate and up to date. However, artists, dates, times, ticket prices, support acts, age restrictions, and other event details are subject to change without notice.
The Troubadour reserves the right to modify, postpone, reschedule, or cancel events when necessary.
TICKETS
Tickets for Troubadour shows are available through our ticketing partner, AXS. To purchase tickets, click BUY TICKETS on the individual event page.
Ticket purchases are subject to the applicable terms, conditions, and policies of AXS. The Troubadour is not responsible for the operation, availability, or content of third-party ticketing platforms.
We strongly recommend purchasing tickets directly through the Troubadour or AXS. Tickets purchased through third-party sellers are not verified or guaranteed by the Troubadour, and we cannot guarantee that they are valid or will be accepted for entry.
Tickets may also be available at the Troubadour box office once doors open on show nights, subject to availability.
ENTRY, VENUE POLICIES & CONDUCT
Admission to the Troubadour is subject to all applicable venue policies, security procedures, and event-specific requirements. Guests may be required to present valid identification and are subject to security screening where permitted by law.
The Troubadour reserves the right to refuse admission or remove any guest whose conduct is unsafe, disruptive, unlawful, or otherwise inconsistent with venue policies.
By attending an event, you agree to comply with all posted and communicated venue rules.
AGE RESTRICTIONS
Age restrictions vary by event. Please review the individual event page before purchasing tickets or attending a show. Valid government-issued identification may be required for entry.
PHOTOGRAPHY, VIDEO & RECORDING
By entering the Troubadour, you acknowledge that photography, audio recording, and video recording may take place during an event. Your likeness, image, voice, and appearance may be captured and used in connection with the Troubadour, the event, the artist, or related promotional, editorial, or archival purposes, where permitted by law.
Professional cameras, recording equipment, and other restricted devices may be prohibited. Artist or event-specific recording policies may also apply.
MERCHANDISE & STORE PURCHASES
Additional terms, conditions, shipping policies, return policies, and other requirements may apply to purchases made through the Troubadour online store. Please review any applicable policies before completing a purchase.
INTELLECTUAL PROPERTY
Unless otherwise noted, the Website and its content—including text, graphics, logos, photographs, videos, designs, trademarks, and other materials—are owned by or licensed to the Troubadour and are protected by applicable intellectual property laws.
You may not use, reproduce, distribute, modify, or create derivative works from Website content without prior written permission from the applicable rights holder.
THIRD-PARTY LINKS
The Website may contain links to third-party websites, services, or platforms. These links are provided for convenience only. The Troubadour does not control and is not responsible for the content, policies, availability, or practices of any third-party website or service.
Your use of third-party websites is subject to their own terms and policies.
DISCLAIMERS
The Website is provided on an “as is” and “as available” basis. While we make reasonable efforts to provide accurate and reliable information, we do not guarantee that the Website will always be available, uninterrupted, secure, or free from errors.
To the fullest extent permitted by law, the Troubadour disclaims all warranties, express or implied, regarding the Website and its content.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, the Troubadour and its owners, employees, affiliates, partners, and representatives will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the Website.
Nothing in these Terms is intended to limit any rights or remedies that cannot be limited under applicable law.
INDEMNIFICATION
You agree to indemnify and hold harmless the Troubadour and its affiliates, employees, representatives, and partners from claims, damages, liabilities, and expenses arising from your violation of these Terms or your misuse of the Website.
PRIVACY
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, and share information when you interact with the Website.
CHANGES TO THESE TERMS
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of the State of California, without regard to conflict-of-law principles.
CONTACT US
If you have questions about these Terms & Conditions, please contact us through the contact information provided on the Website.